Shipping policy

Shipping Policy

At ZENO, we aim to get your order to you safely and as quickly as possible.

Delivery Time

• Orders are processed within 1–2 business days.

• Delivery takes approximately 3–5 business days across South Africa.

• Delivery times may vary depending on your location and courier availability.

Shipping Fee

The shipping cost will be displayed at checkout before you complete your order.

Order Tracking

Once your order has been dispatched, you will receive tracking information where available so you can follow your delivery.

Delivery Address

Please make sure your delivery address, contact number and other order details are correct before completing your purchase. ZENO cannot be responsible for delays caused by incorrect or incomplete delivery information.

Delays

Although we aim to deliver within the stated timeframe, delays may occasionally occur due to courier issues, public holidays, weather conditions or circumstances beyond our control.

Questions About Your Order

If you have any questions about your delivery, please contact us and we will assist you.